Professional, mobile-friendly websites that showcase your best work, explain your services clearly and give potential customers an obvious next step.
Explore web design and portfolio websites in Wales →Shwmae · Digital Cymru
Web design and digital marketing for Welsh businesses.
We help businesses across Wales look professional, get found and win more suitable customers with portfolio websites, Meta advertising, Google Business Profile support, qualified enquiry journeys and practical automation.
A stronger first impression
Your next customer is already checking you out.
Before someone calls, visits or requests a quote, they are likely to look at your website, Google profile, social presence and reviews. Those touchpoints should tell one clear, credible story.
We bring them together so your business is easier to find, easier to understand and easier to choose.
Find the gaps in your digital presenceWhat we do
Practical digital services that help you win work.
Start with one priority or connect the pieces into a complete customer-growth system.
Guidance to claim, verify, complete and maintain the profile customers see in Google Search and Maps, with accurate services, categories, photos and contact details.
Explore Google Business Profile and local search support →Thoughtful follow-up journeys that request honest feedback and reviews after a completed job, using timely messages and simple links to make the process effortless.
Explore customer review and feedback automation →Focused Facebook and Instagram campaigns with clear offers, strong creative, sensible tracking and landing journeys designed to turn attention into enquiries.
Explore our Meta advertising approach →Structured enquiry journeys that gather useful details, identify stronger-fit opportunities and trigger quick, meaningful replies across email, WhatsApp Business and SMS—saving time while protecting the customer experience.
Explore lead generation and qualification automation →Portfolio websites
A website that shows the quality of your work before you say a word.
Your portfolio site should do more than exist. It should give people confidence, answer their early questions and make contacting you feel like the natural next step.
- Showcase your best workCase studies, galleries and project stories that prove what you can do.
- Explain your offer clearlySimple service pages written around what your customers need to know.
- Turn visits into enquiriesClear calls to action, contact routes and forms on every device.
- Build a reliable foundationFast, accessible, search-ready and easy to keep current.
Your BusinessWork Services Contact
Trusted local specialists
Work worth showing.
Clear offer. Strong proof. Easy next step.
Request a quote
Selected workBuilt to turn interest into action.
Recent customer work
Carpet Refreshed
With our customer’s permission, we’re pleased to share this recent example of work undertaken by Digital Cymru: a clear, search-ready website for Carpet Refreshed, one of our repeat customers.
The project includes indexable service content, XML sitemap coverage and support with Google Search Console. Google Business Profile support is also available to strengthen the wider local search journey.
Indexed, search-ready pagesXML sitemap coverageSearch Console supportBusiness Profile support offered
Selected customer work
Vision Design & Build
Another Digital Cymru portfolio example: a polished website for a high-end bespoke furniture, fitted cabinetry and interior build business.
The website brings together clear positioning, detailed services, real project work, regional relevance and a focused route from browsing to a serious project enquiry.
Portfolio-led credibility
Clear service journeys
Structured project enquiries
Beyond lead generation
More leads are not the goal. More right-fit conversations are.
An enquiry only becomes valuable when it is relevant, understood and handled well. We design customer journeys that ask useful questions early, help prioritise genuine opportunities and give each person a clear next step.
Qualify before the diary fills
Structured forms and conversational journeys can capture the project type, location, timescale, priorities and other criteria that matter to your business. Your team spends less time chasing incomplete or unsuitable enquiries.
Reply while interest is high
Speed matters, but a fast reply must still be useful. We can connect email, WhatsApp Business and SMS so customers receive a prompt acknowledgement, relevant information and a meaningful next action.
Follow up without the chase
Thoughtful reminders keep good opportunities moving when people get busy. Clear rules, sensible timing and human handovers help automation feel helpful—not robotic or intrusive.
InterestA potential customer takes action
→
QualificationThe right questions reveal fit
→
ResponseA useful reply arrives quickly
→
HandoverYour team focuses on the opportunity
Automation with a business case
Automation must earn its place.
We apply automation where it can maintain or generate a meaningful return—such as reducing response time, protecting staff capacity, increasing qualified appointments, improving follow-up or helping more suitable enquiries convert. If it does not improve the economics or the customer experience, it should not be automated.
Google Business Profile
When local customers search, make sure your business is ready to be found.
A properly set-up Google Business Profile can help people discover you in Search and Maps, quickly understand what you offer and take action. We can guide you through the details that make a profile complete, accurate and useful.
Claim & verify
Get ownership and verification handled correctly so your business controls its presence.
Complete the essentials
Choose accurate categories, services, hours, service areas, contact details and website links.
Look credible
Add useful photos, a clear description and consistent information that gives customers confidence.
Keep it healthy
Build sensible routines for updates, questions, review responses and ongoing improvements.
Need help getting started? We can guide you through setup, help resolve common profile issues and connect your Google presence to a website that supports the same customer journey.
Explore Google Business Profile optimisation and local search supportReputation that keeps working
Great reviews reduce uncertainty—and help good businesses get chosen.
Customer reviews are one of the clearest trust signals a business can earn. They matter on Google and Meta, on your own website, across relevant directories and anywhere a potential customer compares their options.
A steady flow of recent, genuine feedback helps people see what working with you is really like. Thoughtful responses also show that you listen, care and stand behind your service.
GoogleFacebookYour websiteIndustry platforms
Effortless follow-upRespectful · consistent · on-brand
- 1A job is completedThe follow-up begins at the right moment.
- 2A friendly request is sentBy the channel and timing agreed with you.
- 3Feedback is made simpleCustomers get a clear route to share an honest experience.
- 4Your reputation growsReviews, responses and insights become part of the routine.
We have solutions to automate the follow-up.Review and feedback requests happen consistently, without adding another manual task to your day.
Explore review and feedback automation
One connected experience
Found. Trusted. Contacted.
Be discovered
Clear local visibility helps the right people find you when they need your service.
Earn confidence
A strong website, consistent information and genuine reviews answer “Can I trust this business?”
Win the enquiry
Simple routes to call, message or request a quote turn that confidence into action.
Keep improving
Feedback and automation help you learn, respond and build a stronger reputation over time.
How we work
Clear advice. Useful work. No digital fog.
We focus on the next improvement that will make the biggest practical difference, then build from there.
- 01Listen
We learn about your business, customers, goals and current digital presence.
- 02Prioritise
You get a plain-English view of what matters now, what can wait and why.
- 03Create
We design and implement the agreed website, visibility, marketing or automation work.
- 04Improve
We measure what is useful, learn from real customer behaviour and keep strengthening the system.
Free · No obligation
See your business through a customer's eyes.
Review the connected journey and find the clearest opportunities to improve discovery, trust and enquiries.
Ready when you are
Let's make your business easier to choose.
Choose the enquiry route that best matches what you want to improve, or start with a general conversation.
Emailinfo@digitalcymru.co.ukWhatsApp / phone07466 856505Dedicated enquiry pages
Give your enquiry the right context from the start.
Each route asks only for the information relevant to that service.
Choose an enquiry routePractical advice
Find the next useful improvement.
Explore our guides to better websites, local visibility, customer enquiries and responsible automation.
Browse all business growth guides →